Delivery
All items are sent from Hertfordshire, UK. We aim to dispatch orders within 2 working days of your order being placed unless stated otherwise in the individual product description. For Standard Delivery to UK mainland addresses letters and parcels are sent with Royal Mail.
Christmas Delivery
Order Cut Off Times:
Royal Mail Tracked 48 – 1pm Thursday 19th December
Royal Mail Tracked 24 – 1pm Friday 20th December
Next Day Delivery – 1pm Monday 23rd December
When will I get my order?
The majority of parcels should arrive at the designated delivery address within 2-3 days of dispatch.
How much will delivery cost?
Our shipping costs are calculated by weight and this will be calculated at the checkout page. Shipping costs start at £3.95.
Which courier will delivery my order?
Parcels are sent with Royal Mail.
Need it fast?
- £9.95 – Next Day Delivery (Monday – Friday only)
If you require your item quickly please order before 1pm midday (Monday-Friday) for guaranteed same day dispatch. Next Day Delivery is sent with Royal Mail Special Delivery. NB PLEASE NOTE WE ARE CURRENTLY CLOSED ON WEDNESDAYS SO NEXT DAY DELIVERY IS NOT AVAILABLE THEN.
In all cases, you will have the opportunity to choose your preferred delivery speed and charge, so you know exactly what you’ll be paying before you enter your payment details.
Local Collection:
Local customers can collect from our office in Hexton near Hitchin, Hertfordshire. Please contact us via phone or email to arrange your order and a collection time. Collections can be arranged for Monday – Friday 10am-4pm.
International:
For orders being delivered outside the UK:
International shipping costs for lightweight parcels will be calculated at checkout according to their weight and parcel size. For all other parcels please contact us with details of your order for a shipping cost.
We use an International Tracked Delivery Service for all international orders.
All our prices include Value Added Tax at the applicable rate for sales in the United Kingdom. Please note tariff charges may apply on international deliveries. These charges are beyond our control. Purchasers are responsible for any taxes, tariffs or similar charges in their place of residence or delivery.
PLEASE NOTE – There are restrictions on some items for international shipping – we will notify you accordingly when necessary.
